FAQ's
Welcome to our FAQ section! We’ve compiled answers to the most common questions to help you understand how Markage supports your business goals. If you have additional questions, feel free to reach out to us directly.
Why Business Owners Trust Markage
We assist entrepreneurs daily in launching and growing their businesses, speeding up and accurately establishing their brands to build strong customer relationships from the start.
Building Trust with Every Interaction
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Effective Digital Marketing Solutions
We provide a wide range of digital marketing services to help your business stand out online. From designing your website to managing your social media, we cover all the bases to help you attract and engage more customers.
Customized Marketing Strategies
We develop marketing plans that align with your business goals and connect with your audience. Our approach ensures your online activities—from SEO to email marketing—are well-planned and impactful.
Supportive Guidance on Your Digital Journey
Our team is here to answer your questions and guide you through the digital marketing landscape. Whether you need help improving your online presence or advice on connecting with your audience, we're ready to assist.
Save Time and Money
Optimize digital marketing with Markage for enhanced visibility and savings. Access strategies that simplify complex efforts, saving time and reducing expenses. Our team focuses on efficient growth, ensuring your budget contributes directly to achieving your goals.
Top Quality Services
Markage is defined by excellence. Our top-quality services, from precise SEO to creative content marketing, are delivered by experts focused on your success. We commit to the highest standards, ensuring your journey with us sets a benchmark for digital success.
Common Questions About Orders
We’re here to ensure your experience with Markage is seamless. Below, you’ll find answers to the most frequently asked questions about placing, managing, and tracking your orders.
How can I check the status of my order?
Every product purchase includes a dedicated creative project manager and customer success as your primary point of contact. They’ll keep you updated on your order’s progress and provide support whenever needed. You can also reach out directly via email, phone, text, or book a video call for updates.
How do I place an order?
Simply visit our website, select the service that best fits your needs, and follow the checkout process. If you’re unsure which service to choose, schedule a free consultation—we’re happy to guide you.
Can I make changes to my order after it’s placed?
Yes! If your order hasn’t been processed yet, you can make changes by contacting our support team at support@markage.ca. We’ll help update your order as needed.
How do I contact Markage?
You can easily reach us through the following options:
- Schedule a call: Call or text your dedicated creative project manager and customer success directly.
- Email us: connect@markage.ca
- Book a video consultation: Schedule a 30-minute session.
We’re here to ensure your experience with Markage is seamless and supportive!
How long does it take to fulfill an order?
The timeline varies depending on the service. For design-related projects, most orders are delivered within 3-5 business days. Larger projects like full website designs may take longer. We'll keep you informed every step of the way.
What if I’m not satisfied with the final result?
Your satisfaction is our priority. If you’re unhappy with your order, let us know by contacting dedicated creative project manager and customer success or email us at connect@markage.ca. We’ll work with you to make adjustments and ensure the final product meets your expectations.
What are the conditions for returning my product(s)?
Given the nature of our services, returns and refunds are handled on a case-by-case basis. If you're dissatisfied with a service, please contact us directly to discuss your concerns. Our team will work with you to find a satisfactory resolution, including possible revisions, alternative solutions, or refunds when applicable.
Services that are fully customized to your specifications may not be eligible for refunds; however, we are committed to ensuring your satisfaction and will explore every option to address your concerns. For detailed information, please visit our Refund Policy.