[S1] Ecommerce Support

Included Services

No matter your chosen hours, every [S1] Ecommerce Support + Subscription includes:

✓ Time Allocation: 4–16 hours monthly for product uploads and maintenance. Complex tasks may need more time; extra hours are available via Ecommerce Support-Time Blocks.
✓ Dedicated Project Manager: One point of contact to keep your uploads on track and aligned with your goals.
✓ Onboarding Consultation: Up to 3 hours to review your product details and platform setup, not counted toward your monthly hours.
✓ Platform Support: Manage listings on Shopify, WordPress, WooCommerce, and marketplaces (e.g., Kijiji, Autotrader), with flexibility to switch platforms in the same plan.
✓ Product Image Preparation: Basic enhancements (e.g., cropping, auto-brightness) to ensure images fit platform requirements, without altering your original assets.
✓ Product Detail Gathering: Collecting details like name, code ID, categories, sizes, colors, and descriptions from PDFs, websites, or catalogs. Clients are responsible for ensuring data accuracy and completeness.
✓ Product Uploading: Efficient data entry to publish your products, with clients handling quality assurance for error-free listings.
✓ Unlimited Revisions: Replace images or update details within your time allocation at no extra cost, ensuring your listings meet your standards.
✓ Product Variations Setup: Set up options like sizes or colors to improve the shopping experience on e-commerce platforms.
✓ Shipping Settings Application: Apply your existing shipping provider’s conditions to product listings via data entry. This does not include setting up new shipping providers, which is a separate service.
✓ Inventory Management: Update stock levels through data entry, keeping listings accurate. This does not include data cleansing, audits, or promotional strategies, which are separate services.

Important Notes

✓ No SEO Services: This plan covers product uploads and maintenance, not search engine optimization. SEO is available separately.
✓ Platform Configurations: Includes basic compatibility adjustments; advanced setups (e.g., new plugins) are separate services.
✓ Multi-Platform Flexibility: Use your hours across any supported platform, ideal for sellers on multiple channels.
✓ Additional Time: Purchase Ecommerce Support-Time Blocks for extra tasks without changing your plan.