Shipping policy

Digital Delivery Policy

At MARKAGE, we specialize in providing digital marketing services. As our services are digital, there are no physical products to ship. This policy outlines how we deliver our digital services to you.

Digital Service Delivery:

  • Service Activation: Once you purchase a service, we will activate it as per the timelines mentioned on the service description page.
  • Delivery Time: While we strive to deliver services promptly, the time frame for completion will vary based on the specific service purchased and the complexity of the project.
  • Communication: We will keep you informed throughout the process via email or other agreed-upon communication methods.

Access to Digital Services:

  • Access Information: For services requiring access to your digital platforms (like website, social media, etc.), we will coordinate with you to obtain necessary access securely.
  • Confidentiality: All access credentials and related information will be handled with utmost confidentiality and used strictly for service delivery purposes.

Project Completion:

Upon completion of the service, we will provide you with the final output (like digital marketing strategy documents, reports, etc.) via email or a secure online portal.

Customer Responsibilities:

  • Customers are responsible for providing timely information and feedback to facilitate the smooth delivery of services.
  • Ensure that the email address and contact information provided are accurate for effective communication.

Changes and Cancellations:

  • If you need to make changes to your service requirements or cancel a service, you are eligible for a full refund within 30 days of purchase, provided that the project has not been started. For detailed information on refunds, including conditions and processes, please refer to our Return and Refund Policy.

Contact Us:

For any queries regarding the delivery of our digital services, or if you need assistance with changes or cancellations, please contact us at support@markage.ca. We are here to assist you and ensure your satisfaction with our services.